What is it?

MISYMEC is the Centralised Management Platform for your connected business. Capturing real-time information on devices, service and repair, business connectivity data and print management across your whole fleet. It is the ultimate Management Information solution. 

Central hub where all device related information is available, including..

  • Full visibility of all devices in your estate
  • Full breakdown of estate viewable by OS, device type or model
  • Information gathered by device management, health and optimisation utilities
  • Single location for information and to access all other device management tools

Service and Repair Management Hub, including..

  • Log your repair jobs here
  • Device failures so you can identifying where the challenges might be
  • Identify trends to ensure appropriate qty of devices are at each location for peak periods
  • Additional training for high failure rate depots
  • Swap out evaluation, identifying where the work is being carried out

Business connectivity management tool

  • Number of users by connection type and in/out of bundle spend
  • Multiple connectivity management tool
  • Spend analysis and reporting
  • Can integrate your own billing data into this platform so you can easily manage current spend

Printer and label management

  • Full visibility of all printers in your estate, agnostic of brand and MDM used
  • Proactive management of print estate to reduce cost and increase efficiency - Early indication and auto re-order of labels
  • See volume of labels printed in total, by printer type, location etc
  • Create and manage your barcode label design

On Device Training tool

  • Increase uptime and reduce calls to your helpdesk by guiding users through key processes
  • How to guides - Windows to Android transition made easy
  • Number of users who have carried out training modules and pass rate
  • Top help guides used
  • Top issues requiring help, allowing you to train and manage new users better

Single platform to procure your connected business products

  • Control the types of products available so specific to your standards list
  • Analysis spend and requirements across your business for better visibility
  • Shopping basket creation and sign off by procurement, reducing admin waste
  • Centrally controlled, locally configured